label{display:block;color:#c2d1e1;font-size:12px;font-weight:500;margin-bottom:19px}input,textarea,select{display:block;width:100%;border:1px solid #839bb42e;border-radius:7px;background:#091523;color:var(--text);padding:12px 14px;font-size:13px;margin-top:8px;outline:none;transition:border-color .2s,box-shadow .2s}input:focus,textarea:focus,select:focus{border-color:#51d4ef88;box-shadow:0 0 0 3px #51d4ef09}input::placeholder,textarea::placeholder{color:#61758e}textarea{resize:vertical;min-height:100px}select{color-scheme:dark}input[type=checkbox]{display:inline-block;width:15px;height:15px;margin:2px 0 0;flex-shrink:0;accent-color:var(--cyan)}.full-width{width:100%}.form-error{border:1px solid #e6819144;background:#e681910c;border-radius:7px;padding:10px 14px;color:#ffadbb;font-size:12px}.password-field{position:relative}.password-field input{padding-right:75px}.password-field button{position:absolute;right:12px;top:11px;border:0;background:none;font-size:10px;color:var(--cyan);padding:4px}.consent{display:flex;gap:10px;align-items:flex-start;font-size:10px;color:var(--muted);line-height:1.7}.consent[hidden]{display:none}[hidden]{display:none!important}.auth-layout{min-height:100dvh;display:grid;grid-template-columns:1fr 1fr}.auth-story{background:radial-gradient(at 30% 50%,#17415a55,transparent 70%),linear-gradient(145deg,#10273a,#07111e);padding:45px 60px;position:relative;display:flex;flex-direction:column;border-right:1px solid var(--line);overflow:hidden}.auth-story:after{content:'';position:absolute;inset:0;pointer-events:none;opacity:.15;background:linear-gradient(90deg,#51d4ef22 1px,transparent 1px),linear-gradient(#51d4ef22 1px,transparent 1px);background-size:65px 65px;mask-image:linear-gradient(0deg,transparent,black)}.auth-story>*{position:relative;z-index:1}.auth-story-copy{margin:auto 0;padding:70px 0}.auth-story h1{font-size:49px;letter-spacing:-2px}.auth-story h1 span{color:var(--cyan)}.auth-story-copy>p{font-size:14px;line-height:1.9;margin:25px 0 35px}.auth-benefit{display:flex;gap:16px;align-items:center;margin:23px 0}.auth-benefit>span{border:1px solid #51d4ef29;background:#51d4ef0a;border-radius:9px;padding:11px;color:var(--cyan)}.auth-benefit svg{width:20px;height:20px}.auth-benefit strong{font-size:12px;font-weight:600}.auth-benefit p{font-size:11px;margin:3px 0 0}.auth-foot{color:#6c8aa2;font-size:10px}.auth-form-side{padding:35px 60px;display:flex;flex-direction:column;align-items:center}.auth-back{align-self:flex-start;font-size:11px;color:var(--muted)}.auth-back:hover{color:var(--cyan)}.auth-form-wrap{width:min(100%,390px);margin:auto 0;padding:45px 0}.auth-form-wrap .eyebrow{font-size:8px;margin-bottom:14px}.auth-form-wrap h2{font-size:30px;letter-spacing:-1px}.auth-form-wrap>p{font-size:12px;margin-top:12px}.auth-tabs{display:flex;border-bottom:1px solid var(--line);margin:30px 0 25px}.auth-tabs a{width:50%;text-align:center;font-size:12px;color:var(--muted);padding:11px;border-bottom:2px solid transparent}.auth-tabs a.selected{color:var(--cyan);border-color:var(--cyan)}.auth-security{display:flex;gap:7px;align-items:center;justify-content:center;font-size:9px;color:#6c849b;margin-top:24px}.auth-security svg{width:13px;height:13px}.auth-footer{font-size:9px;color:#687e94}.dashboard-shell{display:flex;min-height:100dvh}.sidebar{position:fixed;left:0;top:0;bottom:0;z-index:45;display:flex;flex-direction:column;width:246px;border-right:1px solid var(--line);padding:31px 21px 20px;background:#0a1624;overflow-y:auto}.sidebar .brand{margin:0 4px 44px}.sidebar .brand img{width:39px;height:44px}.sidebar .brand>span{font-size:22px}.sidebar .brand small{font-size:6px;letter-spacing:1.6px}.sidebar-label{font-size:8px;letter-spacing:1.8px;color:#607b96;margin:0 14px 18px}.sidebar-nav{display:flex;align-items:center;gap:12px;width:100%;background:none;border:0;text-align:left;padding:13px 15px;border-radius:7px;font-size:12px;color:#95a9c0;margin-bottom:5px}.sidebar-nav svg{width:18px;height:18px}.sidebar-nav.selected{background:#51d4ef11;color:var(--cyan)}.sidebar-nav:hover{background:#ffffff05;color:var(--text)}.sidebar-nav.selected:hover{background:#51d4ef18;color:var(--cyan)}.sidebar-nav .count{margin-left:auto;font-size:9px;background:#51d4ef18;padding:1px 6px;border-radius:4px}.sidebar-bottom{margin-top:auto;padding-top:35px}.sidebar-help{border:1px solid #51d4ef20;background:linear-gradient(120deg,#122b3d,#0a1c2c);border-radius:10px;padding:18px;margin-bottom:22px}.sidebar-help>svg{color:var(--cyan);width:22px;margin-bottom:14px}.sidebar-help strong{display:block;font-size:11px}.sidebar-help p{font-size:10px;line-height:1.8;margin:8px 0 17px}.sidebar-help button{border:0;padding:0;background:none;color:var(--cyan);font-size:10px}.dashboard-main{margin-left:246px;flex:1;min-width:0;display:flex;flex-direction:column}.dashboard-header{height:83px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 40px;gap:15px}.dashboard-breadcrumb{display:flex;align-items:center;gap:16px;font-size:11px;color:#607b95}.dashboard-breadcrumb strong{font-weight:500;color:#b3c6d9}.header-account{display:flex;align-items:center;gap:14px}.account-role{font-size:9px;color:var(--cyan);border:1px solid #51d4ef2a;padding:3px 9px;border-radius:20px}.avatar{display:flex;align-items:center;justify-content:center;background:#15374a;border:1px solid #51d4ef24;color:var(--cyan);width:35px;height:35px;border-radius:50%;font-size:11px;font-weight:600}.dashboard-content{padding:37px 40px;flex:1;max-width:1480px;width:100%;margin-inline:auto}.dashboard-footer{padding:18px 40px;border-top:1px solid var(--line);font-size:9px;color:#4c6882}.page-heading{display:flex;justify-content:space-between;align-items:center;margin-bottom:30px;gap:25px}.page-heading h1{font-size:29px;letter-spacing:-1px}.page-heading p{font-size:12px;margin:9px 0 0}.page-heading .eyebrow{font-size:8px;margin-bottom:12px}.page-heading .button{font-size:11px;padding:12px 18px}.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:27px}.stat-card{background:linear-gradient(120deg,#102133,#0c1928);border:1px solid var(--line);border-radius:10px;padding:21px}.stat-card>div{display:flex;align-items:center;justify-content:space-between;gap:10px;color:var(--muted);font-size:10px}.stat-card svg{width:17px;height:17px;color:#71afce}.stat-card strong{display:block;font-family:var(--heading);font-size:30px;line-height:1;margin-top:20px;font-weight:650}.stat-card small{display:block;font-size:8px;color:#67829b;margin-top:9px}.portal-banner{position:relative;overflow:hidden;display:flex;align-items:center;justify-content:space-between;padding:27px 30px;background:linear-gradient(110deg,#123044,#102138);border:1px solid #51d4ef25;border-radius:11px;gap:25px;margin-bottom:30px}.portal-banner h3{font-size:19px}.portal-banner p{font-size:11px;max-width:490px}.portal-banner .button{font-size:11px;padding:12px 18px}.panel{background:#0c1928;border:1px solid var(--line);border-radius:11px;overflow:hidden;margin-bottom:25px}.panel-header{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:22px 25px;border-bottom:1px solid var(--line)}.panel-header h2{font-size:16px;letter-spacing:-.3px}.panel-header a,.panel-header button{font-size:10px;color:var(--cyan);background:none;border:0}.table-scroll{overflow-x:auto}table{width:100%;border-collapse:collapse;text-align:left}th{font-size:8px;letter-spacing:1px;font-weight:500;color:#6c849d;background:#0b1624;padding:13px 23px;white-space:nowrap}td{padding:19px 23px;font-size:11px;border-top:1px solid var(--line);color:#a5b8cd}td strong{color:#dae6f3;font-weight:500;display:block;font-size:12px}td small{display:block;color:#617f99;font-size:9px;margin-top:4px}tbody tr:hover{background:#ffffff02}.ticket-link{background:none;border:0;color:#d4e8f7;text-align:left;padding:0;font-size:12px}.ticket-link:hover{color:var(--cyan)}.ticket-code{font-size:10px!important;color:var(--cyan)!important}.badge{display:inline-flex;align-items:center;gap:6px;white-space:nowrap;border-radius:20px;padding:4px 9px;background:#51d4ef11;color:#80dcef;font-size:9px}.badge:before{content:'';width:4px;height:4px;border-radius:50%;background:currentColor}.badge.em_atendimento{background:#7994ff16;color:#9eafff}.badge.aguardando_cliente{background:#e3b85311;color:#e5c277}.badge.concluido{background:#54d69c11;color:#79dcb1}.badge.inactive{background:#e6819111;color:#eaa0aa}.priority{font-size:10px}.priority.alta{color:#ee9a9d}.priority.baixa{color:#7b9aad}.priority.normal{color:#9bc6dc}.empty-state{text-align:center;padding:52px 25px}.empty-state>svg{margin:0 auto 20px;width:35px;height:35px;color:#4f8da6}.empty-state h3{font-size:18px}.empty-state p{font-size:12px;max-width:370px;margin:15px auto 23px}.empty-state .button{font-size:11px}.filter-bar{display:flex;gap:14px;margin-bottom:22px;align-items:center}.filter-bar input{margin:0;flex:1;min-width:100px}.filter-bar select{margin:0;width:200px}.filter-bar .search-wrap{flex:1;position:relative}.search-wrap svg{position:absolute;left:13px;top:13px;width:17px;height:17px;color:#6c87a1}.search-wrap input{padding-left:39px}.portal-services{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.portal-service{border:1px solid var(--line);background:#0c1b2b;padding:25px;border-radius:12px;display:flex;flex-direction:column;align-items:flex-start;gap:17px}.portal-service h3{font-size:18px}.portal-service p{font-size:11px;line-height:1.85;margin:0;flex:1}.portal-service .button{font-size:10px;padding:10px 15px}.portal-service .service-card-top{margin:0;width:100%}.profile-grid{display:grid;grid-template-columns:1.4fr 1fr;gap:25px;align-items:start}.profile-form{padding:28px}.profile-form h2{font-size:18px;margin-bottom:25px}.profile-form .button{font-size:11px}.profile-password{border-top:1px solid var(--line);padding-top:25px;margin-top:25px}.profile-password h3{font-size:14px;margin-bottom:10px}.profile-password>p{font-size:10px;margin-bottom:20px}.profile-card{text-align:center;padding:30px}.profile-card .avatar{width:65px;height:65px;font-size:22px;margin:0 auto 20px}.profile-card h3{font-size:19px}.profile-card p{font-size:11px}.profile-card small{font-size:10px;color:#6b86a0}.profile-card .badge{margin:15px 0}.ticket-detail-heading{margin-bottom:27px}.back-button{background:none;border:0;color:var(--muted);font-size:11px;padding:0;margin-bottom:22px}.back-button:hover{color:var(--cyan)}.ticket-detail-heading h1{font-size:27px;letter-spacing:-.7px;margin-top:10px;overflow-wrap:anywhere}.ticket-detail-heading .ticket-meta{display:flex;align-items:center;gap:15px;margin-top:17px;color:var(--muted);font-size:10px;flex-wrap:wrap}.ticket-detail-layout{display:grid;grid-template-columns:1fr 275px;gap:25px;align-items:start}.ticket-description{padding:27px;border-bottom:1px solid var(--line)}.ticket-description h3{font-size:13px;letter-spacing:0}.ticket-description p{font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere}.conversation{padding:27px}.conversation h3{font-size:14px;margin-bottom:25px;letter-spacing:0}.message{padding:17px 20px;border:1px solid var(--line);background:#112235;border-radius:9px;margin-bottom:17px;max-width:94%}.message.team{border-color:#51d4ef25;background:#10304166}.message>div{display:flex;gap:10px;justify-content:space-between;align-items:center}.message strong{font-size:10px;color:#bdcfdf;font-weight:500}.message time{font-size:8px;color:#6d8ca5}.message p{font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere;color:#b0c4d5;margin:10px 0 0}.message .team-label{color:var(--cyan);font-size:8px}.conversation-form{border-top:1px solid var(--line);padding-top:22px;margin-top:25px}.conversation-form label{font-size:11px}.conversation-form .button{font-size:11px;padding:10px 18px}.ticket-info{padding:25px}.ticket-info h3{font-size:15px;margin-bottom:24px}.info-item{margin-bottom:20px}.info-item>span:first-child{display:block;font-size:9px;color:#6e8aa3;margin-bottom:6px}.info-item>strong{font-size:12px;font-weight:500}.ticket-info label{font-size:10px}.ticket-info .button{font-size:10px;padding:10px}.info-note{font-size:10px;line-height:1.8;padding-top:15px;border-top:1px solid var(--line)}.info-note a{color:var(--cyan)}.admin-client-action{background:none;border:1px solid var(--line);border-radius:5px;padding:5px 9px;font-size:9px;color:var(--muted)}.admin-client-action:hover{border-color:var(--cyan);color:var(--cyan)}.large-dialog{width:min(580px,calc(100% - 32px));padding:35px}.large-dialog h2{margin:15px 0}.large-dialog .eyebrow{margin-top:5px}.large-dialog>p{font-size:12px}.large-dialog form{margin-top:25px}.large-dialog form .button{margin-top:20px}.large-dialog form small{font-size:10px}.dashboard-menu{display:none}.inline-error{border:1px solid #e6819144;background:#e681910c;padding:20px;border-radius:9px;font-size:13px;color:#ffadbb}.refresh-button{background:transparent;border:0;color:var(--cyan);font-size:11px;padding:0}.overview-bottom{display:grid;grid-template-columns:1.1fr 1fr;gap:20px}.help-panel{padding:25px;border:1px solid var(--line);border-radius:10px;background:#0c1928}.help-panel h3{font-size:16px}.help-panel p{font-size:11px;margin:13px 0 20px}.help-panel a,.help-panel button{border:0;background:none;font-size:11px;color:var(--cyan);padding:0}.activity-status{display:flex;align-items:center;justify-content:space-between;font-size:11px;color:var(--muted);margin:15px 0}.activity-bar{height:4px;width:45%;background:#1d344a;border-radius:5px;overflow:hidden}.activity-bar>span{height:100%;display:block;background:var(--cyan)}
@media(max-width:1200px){.portal-services{grid-template-columns:1fr 1fr}.dashboard-content{padding:30px}.dashboard-header{padding:0 30px}.sidebar{width:225px;padding:25px 15px}.dashboard-main{margin-left:225px}.stat-card{padding:17px}.stats-grid{gap:12px}.stat-card>div{font-size:9px}.ticket-detail-layout{grid-template-columns:1fr 245px;gap:18px}.profile-grid{grid-template-columns:1.4fr 1fr;gap:18px}.auth-story{padding:40px}.auth-form-side{padding:35px 40px}.auth-story h1{font-size:43px}td,th{padding-left:18px;padding-right:18px}}
@media(max-width:950px){.auth-story{padding:30px}.auth-story h1{font-size:37px}.auth-form-side{padding:30px}.auth-form-wrap h2{font-size:26px}.sidebar{width:200px;padding:25px 12px}.sidebar .brand{gap:7px}.sidebar .brand img{width:32px;height:38px}.sidebar .brand>span{font-size:20px}.sidebar .brand small{font-size:5px}.sidebar-nav{font-size:11px;padding:12px 10px;gap:10px}.sidebar-label{font-size:7px}.dashboard-main{margin-left:200px}.dashboard-content{padding:26px 23px}.dashboard-header{padding:0 23px}.stats-grid{grid-template-columns:1fr 1fr}.page-heading h1{font-size:25px}.page-heading{gap:15px}.page-heading .button{font-size:10px;padding:11px 14px}.portal-banner{padding:24px;display:block}.portal-banner .button{margin-top:10px}.profile-grid,.ticket-detail-layout{grid-template-columns:1fr}.ticket-detail-layout>.panel:last-child{grid-row:1}.ticket-info{display:grid;grid-template-columns:1fr 1fr;column-gap:30px}.ticket-info h3{grid-column:span 2}.ticket-info .info-note,.ticket-info form{grid-column:span 2}.overview-bottom{grid-template-columns:1fr}.portal-service{padding:20px}.portal-service h3{font-size:16px}.filter-bar select{width:170px}}
@media(max-width:700px){.auth-layout{grid-template-columns:1fr}.auth-story{padding:25px 25px 35px;min-height:auto}.auth-story-copy{padding:35px 0 0}.auth-story h1{font-size:34px}.auth-story-copy .eyebrow{font-size:7px;margin-bottom:17px}.auth-story-copy>p{font-size:12px;margin:17px 0 0}.auth-benefit,.auth-foot{display:none}.auth-form-side{padding:25px}.auth-form-wrap{padding:35px 0}.auth-form-wrap h2{font-size:28px}.sidebar{width:240px;transform:translateX(-100%);transition:transform .25s;box-shadow:20px 0 100px #0007}.sidebar.open{transform:translateX(0)}.sidebar .brand{gap:10px}.sidebar .brand img{width:39px;height:44px}.sidebar .brand>span{font-size:23px}.sidebar .brand small{font-size:6px}.sidebar-nav{font-size:12px;padding:13px 15px}.sidebar-label{font-size:8px}.dashboard-main{margin-left:0}.dashboard-menu{display:flex;width:29px;height:29px;border-radius:6px;font-size:16px;margin-right:4px}.dashboard-header{height:68px;padding:0 20px}.dashboard-breadcrumb{gap:10px;font-size:10px}.header-account{gap:8px}.account-role{font-size:8px}.avatar{width:30px;height:30px;font-size:10px}.dashboard-content{padding:28px 20px}.dashboard-footer{padding:18px 20px;font-size:8px}.page-heading{align-items:flex-start}.page-heading h1{font-size:24px}.page-heading p{font-size:11px}.page-heading .button{font-size:9px;gap:6px;padding:10px 12px}.page-heading .eyebrow{font-size:7px}.stats-grid{gap:10px}.stat-card{padding:18px}.stat-card strong{font-size:27px}.stat-card>div{font-size:10px}.portal-banner h3{font-size:18px}.portal-banner{padding:24px}.panel-header{padding:20px}.panel-header h2{font-size:14px}th{font-size:7px;padding:12px 17px}td{font-size:10px;padding:17px}td strong,.ticket-link{font-size:11px}.empty-state{padding:35px 20px}.empty-state h3{font-size:17px}.empty-state p{font-size:11px}.filter-bar{gap:10px;flex-wrap:wrap}.filter-bar .search-wrap{flex-basis:100%}.filter-bar select{width:100%}.portal-services{grid-template-columns:1fr}.portal-service{padding:25px}.portal-service h3{font-size:19px}.profile-grid{gap:0}.profile-form{padding:23px}.profile-card{padding:25px}.ticket-detail-heading h1{font-size:23px}.ticket-detail-heading .ticket-meta{gap:10px;font-size:9px}.conversation,.ticket-description{padding:23px}.message{padding:14px;max-width:100%}.message>div{align-items:flex-start;flex-direction:column;gap:4px}.ticket-info{padding:23px}.large-dialog{padding:30px 23px}.sidebar-help{margin-inline:8px}.auth-footer{margin-top:10px}}